Customer Care


Churchfield Customer Care

Churchfield Home Services have developed new systems to deliver unrivalled customer care to all our customers and we are dedicated to improving all customer experiences.

In addition to this we are committed to providing the highest quality service delivery for all services provided to our customers while continuously monitoring and improving the quality of our service delivery in every aspect of how we operate.

Professional & Efficient Process

Free, Quick & Transparent Quotations

We believe in complete transparency, in particular transparency in relation to quotations which enables our customers to understand exactly what were are getting for their money and allowing them to properly access the value we are providing while also providing a foundation for a trusting relationship to build..

Full Project Coordination

Our team of Project Coordination experts will ensure every step of your installation is carried out to Churchfield’s high quality standards. From start to finish, your dedicated project coordinator will organise all aspects required to make your installation run as smoothly as possible.

Safe & Secure Payment Process

Our dedicated accounts team are available to take payments via multiple methods to suit your needs. We work with SagePay, a safe & secure online payment gateway.

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Highest Quality Guaranteed

Quality assurance is key to everything we do and that is why we audit 100% of our installations to ensure our quality standards are adhered to at all times and are also committed to continually improving every aspect of how we deliver our services so we can continuously remain ahead of our competition. All of our customers will receive a detailed copy of all of your warranties within 14days of you installation being completed.

Our high standard of quality is maintained using Q-Smart Quality Management System, a state of the art technology coupled with a comprehensive suite of support services providing our surveyors with complete traceability from first call to our final inspection.

Certified & Registered Contractors

100% Quality Guaranteed

Improving your home can represent a substantial investment. Our expert team will give you peace of mind, with a top quality heating installation.